Pacific Northwest Four Wheel Drive Association

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-   -   Rapid Hitch Customer Service (http://www.pnw4wda.org/forums/showthread.php?t=2564)

JeepNirvana 08-03-2011 12:36 PM

Rapid Hitch Customer Service
 
I called Rapid Hitch today, I've had my hitch for several years.
I explained that the ball was moving back and forth and had been for some time. Dave..I hope I remember the name right..said there was a pin in the back that wears out and he would send me one. He also said that if he had a combo kit that was scratch and dent he would slip that in if the pin didn't stop the slop. I explained to him the thing was well used including two trips to the Rubicon, and heaving Jeeping use. He explained back that they usually see this type of thing from heavy use.
He got my info and I asked him what I owed him, he said nothing, we want to keep our customers happy.
I told him not only was I happy, but I would tell my Jeep'n buddies how happy I was with his product.
So to the great folks at Anderson Hitch thanks and I'm more sold than ever on my Rapid Hitch.

http://www.andersenhitches.com/Catal...binations.aspx

:jeepnirvana:

Art Waugh 08-03-2011 04:50 PM

Hear you on that. I absolutly love mine, and am glad to know they stand behind their product. I highly reccommend them, even if they are a little spendy. Got mine as a W/C door prise a few years back. Thanks again.

wcjp 08-03-2011 08:51 PM

I'm also happy with my Rapid Hitch. It doesn't see as much use as Dan's.

JeepNirvana 08-03-2011 09:08 PM

Quote:

Originally Posted by wcjp (Post 17329)
I'm also happy with my Rapid Hitch. It doesn't see as much use as Dan's.

Best laugh I've had in awhile.:Dogfather:

I think you've got a few miles on me..:friday:

JeepNirvana 08-31-2011 11:50 AM

Got my hitch today,

They sent me the whole darn hitch.

Thanks Guys, love your hitches.

:jeepnirvana:


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